Auto Parts Market – Return & Warranty Policy

Return Conditions

A return will be accepted only if all of the following conditions are met:

• The item is unused, uninstalled, and untampered.
• The item is in its original packaging with all accessories, labels, and documents.
• A return request is submitted within 2 business days of delivery (unless otherwise stated).
• Proof of purchase (invoice and order number) is provided.

⚠️ Electrical/electronic components (e.g., ECUs, sensors) are returnable only if sealed, unused, and uninstalled. Opened or installed electronics are non-returnable.

Warranty Guidelines

Due to the policies of our vendors, no warranty is provided for any purchased parts. This applies to:

• Genuine parts (e.g., Mercedes, Audi, BMW, Toyota, etc.)
• Aftermarket brands (e.g., Bosch, Valeo, NGK, and others)

Non-Returnable / Restricted Items

• Opened or installed electrical parts
• Items modified, used, or tampered with
• Items without original packaging or missing components
• Fluids, lubricants, sealants, and other consumables

Return Process

1. Log in to your Auto Parts Market account.

2. Go to Order History, select the product, and click Return Item.

3. Provide a description of the issue and upload photos (if requested).

4. Our representative will visit you to inspect the item for eligibility.

5. Once the return is approved, a refund will be processed to your card within 3–5 working days.