Privacy Policy

Auto Parts Market – Privacy Policy

At Auto Parts Market, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website, AutoPartsMarket.ae. By accessing and using our services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of personal and technical information from customers and vendors:

- Full name, phone number, email address, and delivery address
- Billing information and payment details (processed via secure third-party payment providers)
- Order history and transaction records
- Device and browser type, IP address, and site usage data (collected via cookies and analytics tools)

2. How We Use Your Information

Your personal data is used for the following legitimate business purposes:

- To process and fulfill orders placed through the platform
- To calculate delivery times and costs based on your location
- To provide customer service and vendor communication
- To personalize your shopping experience and display relevant products
- To improve our platform’s functionality and performance
- To send order confirmations, updates, and promotional communications (you may opt-out at any time)

3. Sharing of Information

Auto Parts Market shares relevant information with third parties only when necessary and under strict privacy conditions:

- Vendor partners: Your delivery details are shared with the vendor(s) fulfilling your order
- Logistics providers: Delivery partners receive your address and contact details to complete shipment
- Payment processors: Secure third-party gateways handle payment transactions
- Government or legal authorities: Only if required by law or regulatory obligation

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, or loss. Our website uses encryption protocols (SSL) and secure hosting environments to ensure data protection. Access to personal data is limited to authorized personnel and trusted partners under confidentiality agreements.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, tax, and accounting obligations. You may request the deletion of your account or specific personal data by contacting us directly, subject to applicable laws.

6. Your Rights & Choices

As a user, you have the right to:

- Access, correct, or delete your personal information
- Object to or restrict data processing in certain circumstances
- Opt-out of marketing communications at any time
- File a complaint with a data protection authority if you believe your rights are violated

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyze traffic, and improve user experience. By using our website, you agree to our use of cookies. You can manage cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or business operations. All changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@autopartsmarket.ae
Phone: +971 55 840 9121
Meydan Grandstand 6th floor. Meydan Rd. Nad Al Sheba, Dubai, UAE.
Office Hours: Sunday – Thursday, 9:00 AM to 6:00 PM (Gulf Standard Time)