Terms & Conditions

Effective from: July 2025
Last updated: March 2026

Welcome to AutoPartsMarket.ae, operated by Auto Parts Market LLC-FZ.
By using our website or placing an order, you agree to these Terms and Conditions (“Terms”). Please read them carefully before using the platform.

1. About Our Platform

Auto Parts Market is an online marketplace that connects customers with trusted automotive parts suppliers across the UAE and GCC.

Each supplier is responsible for providing product data, including descriptions, specifications, availability, and pricing.
Auto Parts Market lists products based on information provided by its suppliers and does not independently verify every detail.

Auto Parts Market manages and coordinates the logistics and delivery process for all orders across the UAE and GCC.

We facilitate transactions between you and the supplier but do not manufacture the products listed.

2. Your Account

You may need an account to place or track orders. You are responsible for maintaining the confidentiality of your login details and for all activities under your account.

We reserve the right to suspend or terminate accounts that misuse the platform, violate these Terms, or breach applicable laws.

3. Orders and Payments

When you place an order, you enter into an agreement for the purchase of goods supplied by independent suppliers via the Auto Parts Market platform.

All prices are set by suppliers and may vary between listings
Payments are processed securely through third-party payment gateways
An order is confirmed only once payment has been successfully completed
Auto Parts Market does not store or have access to your full payment card details

4. Shipping and Delivery

Auto Parts Market is responsible for coordinating and fulfilling deliveries across the UAE and GCC.

Delivery timelines and costs are displayed at checkout
Estimated delivery time is always shown on the product page
UAE deliveries are typically completed within 1–3 business days
Western Region deliveries may take 2–5 business days
GCC deliveries are typically completed within 5–10 business days
GCC shipping costs are calculated based on parcel weight and destination

If an order includes multiple items with different delivery times,
the order will be delivered based on the item with the longest estimated delivery time.

Orders may be delivered in separate shipments when necessary.

5. Returns, Replacements, and Warranty

Return, replacement, and warranty policies are defined by the supplier of each product.

Auto Parts Market facilitates and supports the returns process, but final decisions regarding eligibility remain with the supplier.

Please note:

Products marked as “Non-Refundable” on the product page cannot be returned, in accordance with the supplier’s policy
Electrical parts are non-returnable and not covered under warranty
Customers must follow the return instructions provided
Auto Parts Market may assist in resolving disputes but is not the final decision-maker in supplier-specific claims

6. Product Information

We aim to provide accurate and up-to-date product information. However, listings are created and maintained by independent suppliers.

Auto Parts Market does not guarantee that all product descriptions, images, specifications, or compatibility data are error-free or complete.

If you are unsure about fitment or compatibility, please contact us before placing an order.

7. Prohibited Activities

You agree not to:

Provide false or misleading information
Engage in fraudulent or illegal transactions
Violate intellectual property rights
Harass suppliers or other users
Attempt to scrape, extract, or interfere with platform data or systems

We reserve the right to suspend or permanently block accounts involved in such activities.

8. Intellectual Property

All content on AutoPartsMarket.ae — including logos, graphics, images, text, and software — is the property of Auto Parts Market or its licensors.

You may not copy, reproduce, modify, distribute, or reuse any content without prior written consent.