Terms & Conditions
Auto Parts Market – Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the Auto Parts Market platform (“we,” “our,” or “AutoPartsMarket.ae”), including all transactions conducted through our website. By registering, browsing, or placing an order on our platform, you agree to comply with and be legally bound by these Terms. Please read them carefully.
1. Platform Overview
Auto Parts Market LLC-FZ is an owner of AutoPartsMarket.ae online marketplace that connects customers with independent automotive spare parts vendors. Each vendor is responsible for listing, pricing, fulfilling, and invoicing their own products. Auto Parts Market facilitates transactions but does not directly own or sell any of the products listed on the platform.
2. User Accounts
To access certain features of the platform, users may be required to create an account. Users are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account. Auto Parts Market reserves the right to suspend or terminate accounts found to be in violation of these Terms.
3. Orders and Payments
Orders placed on AutoPartsMarket.ae constitute an agreement between the customer and the respective vendor. Prices are set by vendors and may vary between listings. Payments are processed securely through third-party payment gateways. Orders are only confirmed upon successful payment.
4. Shipping and Delivery
Delivery times and costs are automatically calculated and displayed under each product listing. The rates are determined by the distance between the vendor’s warehouse and the customer’s location, as well as the parcel size. Each item is shipped individually from the vendor's location, and combined shipping costs are optimized when multiple items are purchased from the same vendor. Vendors are solely responsible for updating the order status and handling logistics.
5. Returns, Replacements, and Warranty
Returns and warranty claims must be made directly to the vendor that fulfilled the order. Customers are required to follow the return conditions as outlined in our Return & Warranty Policy. Electrical components are non-returnable and not covered by warranty. Auto Parts Market is not liable for return-related disputes but may assist in escalations.
6. Product Listings and Accuracy
While we strive to ensure that product information provided by vendors is accurate, Auto Parts Market does not guarantee the completeness, reliability, or suitability of any product information. Customers are responsible for verifying product details with the vendor before purchase.
7. Prohibited Activities
Users must not engage in any activity that violates applicable laws or harms the integrity of our platform, including but not limited to:
- Fraudulent transactions
- Infringement of intellectual property
- Harassment of vendors or other users
- Attempted data extraction, scraping, or hacking
8. Intellectual Property
All website content including logos, text, graphics, and software is the property of Auto Parts Market or its licensors and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.
9. Limitation of Liability
Auto Parts Market shall not be held liable for any indirect, incidental, or consequential damages arising from your use of the platform, including product availability, delivery issues, or disputes with vendors. Our total liability shall not exceed the amount paid by the user for the relevant transaction.
10. Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the platform following any changes constitutes acceptance of the revised Terms. We encourage users to review this page periodically.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the courts of the UAE.
12. Contact Information
For questions or concerns regarding these Terms, please contact us at:
Email: support@autopartsmarket.ae
Phone: +971 522922428
Office Hours: Sunday – Thursday, 9:00 AM to 6:00 PM (GST)